Return and exchange

Warranty

We tried to do our work conscientiously and strictly monitor the quality of our products. By law, the warranty & ndash; 40 days, we also offer warranty service for a period up to 6 months! If within this period to discover hidden defect, we will repair the product at its own expense. If you have any problems with the product, just email us and we will promptly br-l@mail.ru solve the problem on an individual basis!

The warranty covers everything that is not related to wear and tear: fittings, joints and adhesive bonds. For products damaged due to wear and tear or improper use, the guarantee does not apply, but we, if technically possible, ready to take such products on non-warranty repair. After the expiration of the warranty period, you can always contact us with any questions related to the product - we will be happy to help you!

Exchange and returned goods of appropriate quality

You have the right to return the goods of appropriate quality within 14 days of receipt of the order, provided fully intact packaging of a product and all of its consumer properties. After receipt of the goods we we will make a refund in full, except the shipping cost.

Return of rejected goods

All our products are produced in limited editions and pass strict quality control, so the probability of marriage is very small, but we are obliged to provide it: in case of detection of marriage immediately contact us at info@sailbags.ru, as far as possible by attaching photos of defects. You can declare the existence of the marriage in the product (with the exception of hidden defects, served in the warranty order) within 14 days. Upon confirmation of the presence of defects in the product shipment in both directions will be refunded in full.

Attention!

The guarantee does not apply to the following cases: -zalomy Dacron - creases Kevlar -neodnorodnost color and texture color -vygoranie the sun in the skin -Damage socks and accessories from strong wet or wash (do not wash the skin and much watering) is the natural wear and tear of the skin - small scratches on fittings satined, dark and bright skin can linyat- is a natural property of the material, and it is not a marriage. If you have questions about the behavior of a material - please contact us before placing your order and we can advise you for sure!

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